As an online chocolate shop, we love shipping orders. It means happiness is on its way to you! Our shipping rates are priced based on weight via USPS Shipping Calculator (including weight of the chocolates, box, ice packs, and insulation material). In short, you truly only pay for what you've ordered.
You will receive an email confirmation of your order, and once it is processed (meaning a shipping label has been created), you will also receive an email with tracking information. To ensure the integrity of our chocolates, we ship out only on Mondays and Tuesdays via USPS Priority Mail, (holidays excluded). We strongly advise you to check your email for shipping notifications to receive your chocolates in a timely manner.
Each order is checked, prepared, and packed by hand with love. Please be aware that during warmer weather and those living in warmer climates, shipping options may be changed to “Express Priority Mail” to ensure the chocolates do not melt during delivery. We check the weather of each state weekly and will offer other shipping options once it is safe to do so.
Refund & Return Policy
We have a no refund, no return policy on all products once they are shipped out. On that note, we do our best to insulate and pack all your orders with care, but cannot be held responsible for any melted or damaged chocolates that may occur during shipping/delivery. Should you need to cancel your order or make any changes prior to shipping (we ship out every Monday and Tuesday), please send an email to firstname.lastname@example.org and we will be happy to assist you.
Thank you for understanding. We currently only ship within the continental United States.
Delivery Option (Saturdays Only)
We offer local delivery within the Los Angeles County (within a 25 mile radius of our kitchen in Northridge) for $5. Minimum order of $30 required.
We will coordinate with you via email to confirm a phone number, address, and time. All deliveries will be made curbside, or left at your door with a text message to confirm delivery.